Supporting Hands Care

Supporting Hands Care – Header
About Us – Supporting Hands Care
Home About Us

We Are Supporting Hands Care

A registered NDIS service provider built on compassion, cultural understanding, and an unwavering commitment to empowering every person we support to live their best life.

0+
Years of Care
0+
Clients Supported
0%
Satisfaction Rate
Caring for clients

NDIS

Registered Provider

Trusted

By 500+ Families

Who We Are

Empowering Lives Through Compassionate Care

Supporting Hands Care was founded with one clear purpose — to provide high-quality, culturally sensitive, and genuinely compassionate support services that make a real difference in people's daily lives.

As a registered NDIS provider, we serve individuals with disability, chronic health conditions, and older Australians across the country. Our diverse, multilingual team reflects the communities we serve — bringing lived experience, professional expertise, and deep empathy to every client interaction.

Registered NDIS provider with full compliance
Experienced, qualified, and genuinely caring staff available Monday to Friday, 8:00 AM–4:00 PM, excluding public holidays
All staff police-checked, insured & continuously trained
Client-led, goal-directed care plans reviewed regularly
Start Your Journey
Our Foundation

Mission, Vision & Values

Everything we do is guided by a clear purpose, a bold vision, and values that keep us accountable to every person we serve.

M

Our Mission

To empower individuals with disability and older Australians to live independently, confidently, and with dignity — by delivering person-centred, culturally safe, and high-quality support services that truly make a difference in everyday life.

V

Our Vision

A community where every person — regardless of ability, age, background, or language — has equal access to compassionate, high-quality care and the opportunity to participate fully in the life they choose to live.

V

Our Values

Compassion — We care deeply for every individual we support
Integrity — We are honest, transparent, and accountable always
Respect — We honour every person's dignity, choices, and culture
Excellence — We set the highest standards in everything we do
Inclusivity — We celebrate and embrace diversity in all its forms
Empowerment — We build capacity and confidence, not dependence
Our Journey

A Decade of Making a Difference

From humble beginnings responding to a community need, to becoming a trusted name in NDIS and aged care support — our story is built on one family at a time.

2023 — Founded
Where It All Began

Supporting Hands Care was established to address the lack of culturally appropriate care services for CALD communities in Australia — starting with a small team of three dedicated carers.

2023 — NDIS Registration
Becoming a Registered NDIS Provider

We achieved full NDIS provider registration, enabling us to support a broader community of participants with funded, goal-directed plans across multiple service categories.

2026 — Growing Strong
500+ Families

Today we serve over 500 clients, employ a multilingual team of more than 80 staff, and continue to grow — driven by our commitment to excellent, inclusive care for all Australians.

Our team
80+
Dedicated Staff
12+
Service Types
Mon-Fri
8 AM–4 PM | After-hours support available
98%
Satisfaction
98%
Satisfaction
Why Choose Us
Aged Care
Why Choose Us

The Supporting Hands Difference

We don't just provide care — we build relationships. Here are six reasons why hundreds of families trust us with the people they love most.

Book a Free Consultation
01 Genuine Compassion in Every Interaction
Our team genuinely cares. We treat every client like a member of our own family — with warmth, patience, and respect. It's not just a job for us; it's a calling. Our carers are selected as much for their heart as for their qualifications.
02 Expert, Fully Qualified Staff
All our support workers and nurses hold relevant qualifications, are police-checked, First Aid certified, and complete ongoing professional development. We maintain strict recruitment and supervision standards so you can always trust who comes through your door.
03 Flexible, Client-Directed Support
Your life doesn't fit a template — and neither should your care. We offer flexible hours, adaptable service options, and plans that evolve as your needs change. You're always in control. Adjust, scale up or down, or change your services with just a phone call.
04 Mon-Friday (8AM-4PM) Support
Yes — our regular service hours are **Monday to Friday, 8:00 AM–4:00 PM**, excluding public holidays. For urgent assistance outside these hours, our **after-hours support** is available on **+61 470 287 344**.
06 Full NDIS Compliance & Transparency
As a fully registered NDIS provider, we adhere to all NDIS Quality and Safeguards Commission standards. We provide complete transparency through regular reviews, progress reports, and open feedback channels — so you always know exactly how your plan is being delivered.
What We Provide

Our Core Offerings

A snapshot of the comprehensive support services we provide across NDIS and My Aged Care — all designed around you.

Personal Care & Daily Living

Dignified assistance with bathing, grooming, dressing, continence, and all daily personal activities — helping you stay independent at home.

View Service

Community Participation

Support to access social events, recreational activities, cultural gatherings, and community programs that enrich your wellbeing and independence.

View Service

Community Nursing Care

Registered nurses providing clinical support at home — wound care, medication management, chronic disease monitoring, and post-hospital recovery.

View Service

Support Coordination

Expert coordinators who help you navigate the NDIS, implement your plan, connect with providers, and work toward your long-term goals.

View Service

Supported Independent Living

Mon-Fri (8AM-4PM) or drop-in support helping people with disability to live as independently as possible in their own home, building routines and life skills.

View Service

My Aged Care & Home Care Packages

Registered provider for Level 1–4 Home Care Packages — helping older Australians stay home longer with consumer-directed, personalised support.

View Service
Get In Touch

Let's Start a Conversation

Whether you're exploring your options, ready to start, or simply have questions — our friendly team is here to help. No obligation, no pressure. Just a warm conversation about how we can support you.

Call Us Anytime
+61 412 392 849 — Available Mon-Fri (8am-4pm)
Visit Our Office
2/78 Anderson Street, Manunda, QLD, 4870
NDIS Registered
Mon-Fri(8am-4pm) Support

Send Us a Message

We'll get back to you within 24 hours — usually much sooner!

🔒 Your information is safe with us. We never share your details with third parties.

✅ Thank you! Your message has been sent. We'll be in touch very soon.
SHC Care Assistant
Online – here to help