We Are Supporting Hands Care
A registered NDIS and My Aged Care provider built on compassion, cultural understanding, and an unwavering commitment to empowering every person we support to live their best life.
NDIS
Registered Provider
Trusted
By 500+ Families
Empowering Lives Through Compassionate Care
Supporting Hands Care was founded with one clear purpose — to provide high-quality, culturally sensitive, and genuinely compassionate support services that make a real difference in people's daily lives.
As a registered NDIS and My Aged Care provider, we serve individuals with disability, chronic health conditions, and older Australians across the country. Our diverse, multilingual team reflects the communities we serve — bringing lived experience, professional expertise, and deep empathy to every client interaction.
Mission, Vision & Values
Everything we do is guided by a clear purpose, a bold vision, and values that keep us accountable to every person we serve.
Our Mission
To empower individuals with disability and older Australians to live independently, confidently, and with dignity — by delivering person-centred, culturally safe, and high-quality support services that truly make a difference in everyday life.
Our Vision
A community where every person — regardless of ability, age, background, or language — has equal access to compassionate, high-quality care and the opportunity to participate fully in the life they choose to live.
Our Values
A Decade of Making a Difference
From humble beginnings responding to a community need, to becoming a trusted name in NDIS and aged care support — our story is built on one family at a time.
Supporting Hands Care was established to address the lack of culturally appropriate care services for CALD communities in Australia — starting with a small team of three dedicated carers.
We achieved full NDIS provider registration, enabling us to support a broader community of participants with funded, goal-directed plans across multiple service categories.
We became a registered My Aged Care provider, extending our compassionate services to older Australians and delivering Home Care Packages across Levels 1–4 nationwide.
Today we serve over 500 clients, employ a multilingual team of more than 80 staff, and continue to grow — driven by our commitment to excellent, inclusive care for all Australians.
Meet the Caring Team Behind Us
Every member of our team brings professional expertise, cultural understanding, and genuine warmth to their role — because great care starts with great people.
The Supporting Hands Difference
We don't just provide care — we build relationships. Here are six reasons why hundreds of families trust us with the people they love most.
Book a Free ConsultationOur Core Offerings
A snapshot of the comprehensive support services we provide across NDIS and My Aged Care — all designed around you.
Personal Care & Daily Living
Dignified assistance with bathing, grooming, dressing, continence, and all daily personal activities — helping you stay independent at home.
View ServiceCommunity Participation
Support to access social events, recreational activities, cultural gatherings, and community programs that enrich your wellbeing and independence.
View ServiceCommunity Nursing Care
Registered nurses providing clinical support at home — wound care, medication management, chronic disease monitoring, and post-hospital recovery.
View ServiceSupport Coordination
Expert coordinators who help you navigate the NDIS, implement your plan, connect with providers, and work toward your long-term goals.
View ServiceSupported Independent Living
24/7 or drop-in support helping people with disability to live as independently as possible in their own home, building routines and life skills.
View ServiceMy Aged Care & Home Care Packages
Registered provider for Level 1–4 Home Care Packages — helping older Australians stay home longer with consumer-directed, personalised support.
View ServiceLet's Start a Conversation
Whether you're exploring your options, ready to start, or simply have questions — our friendly team is here to help. No obligation, no pressure. Just a warm conversation about how we can support you.
Send Us a Message
We'll get back to you within 24 hours — usually much sooner!
🔒 Your information is safe with us. We never share your details with third parties.